How do I move from Tier 1 to Tier 2?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:06 AM by Adewunmi Awofadeju

To upgrade your account from Tier 1 to Tier 2, you need to provide a valid government ID and a valid utility bill. For Tier 2 accounts, the single transfer limit is ₦500,000 and the daily transfer limit is ₦1,000,000.


To submit these documents for verification:

  • Click the “More” icon on your Sycamore app home page

  • Click “Modify Transaction Limit”

  • Click “Upgrade Account”

  • Click the “Tier 2” box

  • Upload your valid government ID and utility bill, then click “Submit for Verification”

  • Once the submitted documents are verified, your account will be upgraded to Tier 2


You can also

  • Click on “Complete Account Upgrade” under your “To-Do List” on your Sycamore app home page
  • Click “Upgrade Account”

  • Click the “Tier 2” box

  • Upload your valid government ID and utility bill, then click “Submit for Verification”

  • Once the submitted documents are verified, your account will be upgraded to Tier 2


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