Why was my loan rejected?

A loan request can be rejected for a number of reasons. The most common of these are bad credit, insufficient inflow, and high debt-to-income ratio.

• Bad Credit

A poor credit report with a history of lost or non-performing facilities and outstanding payments increases the likelihood that your loan request will be declined as you may be considered a high-risk borrower.

• Insufficient Inflow

Your loan request may also be declined if our analysis of your account statement reveals that your cash inflow is insufficient to comfortably service the requested loan.

• High Debt-to-income ratio

Your debt-to-income ratio compares your monthly payments for servicing existing debts to your net monthly income. We use this ratio to assess your ability to manage additional debt responsibly. If your ratio is too high, your loan request may be declined as we would not wish to impose an excessive financial burden on our customers

• Fraudulent documents

A loan request can also be rejected if it is discovered during the review process that the documents submitted are fake or have been tampered with. 

• Residents of states outside our loan service coverage - Loan requests are automatically rejected if you reside in a state outside our loan service coverage. See the “Where is your Office and do you have Branches?” FAQ