Written by: Kingsley Makinde
Everything you need to know about Gift cards on Sycamore:
Q: How do I buy a Gift Card?
A: Go to the Gift cards biller option on the app, select the brand in the country you want, choose the value of the gift card, and complete your purchase.
The gift card redemption code will be provided to you in the app after your purchase and also sent you via email.
Q: What brands of Gift Cards can I buy?
A: We offer gift cards from many global brands like Netflix, Apple, Playstation and many others. The available brands will be displayed in the app's gift card biller option.
We have also categorised these gift cards by categories like “Beauty and Wellness”, “Ecommerce”, “Electronics & Games”, “Travel” etc.
Q: How do I redeem my gift card?
1. Check your Email:
Look for the voucher in your email.
2. Find the voucher details:
Locate the voucher code and PIN (if applicable) in the email sent to you.
3. Redeem at the brand’s website or storefront:
When making a purchase with a participating brand, find the payment or gift card section on the checkout page.
4. Enter the code:
Input the voucher code and PIN to apply it as a payment method for your purchase.
Q: What if I lose my Gift card code?
A: Your purchased e-voucher codes are saved in your transaction history within the app, so you can easily access them again. You can also reach out to one of our customer support representatives to guide you through.
Q: If I purchase Gift Cards for Netflix USA or Apple USA, will it work for Netflix or Apple Nigeria?
A: No, they will not. Gift Cards will only work in the specified brand’s country. Once purchased, gift cards are non-refundable.
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