What does it mean if my account is suspended?

Created by Adewunmi Awofadeju, Modified on Thu, 21 May at 2:51 PM by Adewunmi Awofadeju

If you’ve noticed that your account is currently suspended, it may be due to you clicking the option to “Delete Account” in the “Legal” section of the mobile app.


When your profile is deactivated, it restricts access to your account and all associated services. However, you can take steps to restore your account and regain full functionality.

How to regain access to your account.
Please follow these simple steps to regain access to your account:

  • Send an email to complaints@sycamore.ng.
  • In your email, clearly state the reason why you deleted your profile.
  • If the reason stated is plausible, we will review your request and provide the necessary assistance to reactivate your account.

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