What should I do if my transaction shows pending?

Created by Adewunmi Awofadeju, Modified on Wed, 22 May, 2024 at 2:27 PM by Adewunmi Awofadeju

In this case, simply give it 30 minutes to an hour and your transaction should eventually be successfully processed within that time frame. 

If your transaction is still pending after an hour, kindly reach out to our support team via email, in-app chat or telephone, and we will be glad to assist with resolving the issue. Please do not initiate a duplicate transaction while your current transaction is pending, as this may result in a double debit from your account.

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