Identity Verification & Account Management (24)

All you need to know about verifying your identity on Sycamore and managing your Sycamore account

How do I move from Tier 0 to Tier 1?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:02 AM by Adewunmi Awofadeju
How do I move from Tier 1 to Tier 2?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:06 AM by Adewunmi Awofadeju
How do I move from Tier 2 to Tier 3?

Created by Adewunmi Awofadeju, Modified on Thu, 16 May, 2024 at 12:32 PM by Adewunmi Awofadeju
Why was my document rejected?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:36 AM by Adewunmi Awofadeju
How do I reset my PIN?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:45 AM by Adewunmi Awofadeju
How do I reset my Password?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 10:49 AM by Adewunmi Awofadeju
Why do I need to verify my device when I change my phone?

Created by Adewunmi Awofadeju, Modified on Thu, 16 May, 2024 at 1:30 PM by Adewunmi Awofadeju
I want to change my phone number. Is that possible?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 3:25 PM by Adewunmi Awofadeju
I want to change my email address. Is that possible?

Created by Adewunmi Awofadeju, Modified on Fri, 19 Apr, 2024 at 3:27 PM by Adewunmi Awofadeju
I want to change or update my date of birth. How do I do that?

Created by Adewunmi Awofadeju, Modified on Thu, 16 May, 2024 at 1:33 PM by Adewunmi Awofadeju